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1. What materials are LightHeart Tents made from? * The body of the LightHeart Tent is made of 1.1 oz. sil-nylon (silicone impregnated ripstop nylon). * The floors are made of 1.1 oz. sil-nylon (silicone impregnated ripstop nylon) * The window material is No-See-Um mesh. 2. Does the tent come with poles and stakes? No.LightHeart Tents uses trekking poles for set up rather than traditional tent poles. Trekking poles are not provided with the tent. A lightweight plastic ridge pole is included with the tent. The tent comes with tie-out cord and a stuff sack. Separate tent poles are available for purchase 3. What is the tie-out cord used for? The tie out cord should be attached to the end of each fly to allow the fly to be staked out in a taut manner. The corner of the fly should be approximately 6 to 8 inches above the ground to achieve the optimum air flow through the tent 4. Is a footprint available for the tent? Yes. We are now offering a tyvek ground cloth cut to size for the tents 5. How are trekking poles used to set up the tent? Please read the setup instructions provided with the tent or on this website. The trekking poles should be extended to 125 -130 cm (130 cm provides maximum headroom). Care should be taken when inserting the tips of the poles into the ends of the lightweight plastic ridge pole because damage to the sil-nylon could occur if the tip were to come out. 6. Is Sil-Nylon waterproof? Yes, sil-nylon is extremely waterproof within normal conditions. The standard gray tents come with sil-nylon that has a hydrostatic head specification of a minimum of 3500mm water. This is about 3 times the waterproof rating of standard sil-nylon. 9. Does the tent need to be seam sealed? Yes. Seam sealing instructions are provided with the tent. We offer McNett Sil-Net seam sealer for sale, and will also seam seal the tent for you for an additional fee. 10. Is the rain fly removable? No, the rain fly on the LightHeart Tent is attached to the body of the tent. 11. Can I cook inside the tent? the vestibule? NO. Sil-nylon like any other fabric is flammable. It is not recommended that you cook inside the tent or vestibule. |
Frequently Asked Questions |
LightHeart Tents are fully guaranteed against defects in material and workmanship. Tents in new condition may be returned for a full refund or replacement within 30 days of purchase. ** Special order colored tents are NOT refundable** Please email: info@lightheartgear.com for return instructions or with any questions or concerns. Tents needing repairs may also be returned. A quote will be provided before any work begins. |
Guarantee and Return Policy |