All Orders are shipped 'signature delivery' unless you opt out. We are not responsible for stolen packages.

Returns & Exchanges

Please print and fill out  this form for any returns or exchanges.  The item must be shipped to the address listed on the form.




Any item can be returned for a full refund within 30 days of purchase (the day you order it, not the day you receive it).  It MUST be in new, unused, unworn condition.  Tags must remain attached. Tents must not have been set up out doors.



All exchanges must be within 30 days of purchase, As above, unworn, unused and tags attached.  LightHeart Gear pays the shipping on the new item.