Returns & Exchanges
Please print and fill out this form for any returns or exchanges. The item must be shipped to the address listed on the form.
Any item can be returned for a full refund within 30 days of purchase (the day you order it, not the day you receive it). Item MUST be in new, unused, unworn condition. Tags must remain attached. This includes no pet hair or strong odors. Tents must not have been set up out doors.
Any item returned not in new condition will be refunded at 90% only.
All exchanges must be within 30 days of purchase, As above, unworn, unused and tags attached. LightHeart Gear pays the shipping on the new item.